Customer Lifetime Value Calculator

Resource Overview

Use this tool to determine your company's customer lifetime value considering the following factors: Retention Rate, Referral Rate, Interest Rate, # Orders, Average Order Size, Risk Factor, Acquisition Cost, Marketing Cost and Incentives. This tool will automatically calculate the following: Total Customers, Annual Revenue, Costs, Net Revenue, NPV Revenue and Lifetime Value.

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Your Problem

You need to determine your company's customer lifetime value (CLV).

Our Solution

Use this tool to determine your company's customer lifetime value considering the following factors: Retention Rate, Referral Rate, Interest Rate, # Orders, Average Order Size, Risk Factor, Acquisition Cost, Marketing Cost and Incentives. This tool will automatically calculate the following: Total Customers, Annual Revenue, Costs, Net Revenue, NPV Revenue and Lifetime Value.

To learn more about Customer Lifetime Value, review our How-To Guide, "Calculating Customer Lifetime Value." 

Key Benefits

  • easy to use
  • allows for customization
  • automatically generates reporting charts
  • save 5 hours on formatting
  • communicate results quickly and easily

 

Microsoft Excel Spreadsheet

Estimated Time Required: 4 Hours

Skills Required: Data Analysis