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Use this tool to identify and define the decision problem (opportunity) for a market research effort.

Use this tool to connect your decision problem, exploratory research and resulting hypothesis to create a Research Problem Statement.

Use this template to professionally document your market research study and its findings when presenting them to your executive team.

Use this template to create a plan and guidelines for conducting in-depth interviews to gain insight into a market research problem.

Use this template to identify and document the types of analysis you will use to analyze data collected from a market research initiative.

This tool will help you evaluate your organization's market research maturity level.

This template will help you test a hypothesis as part of a market research effort.

Use this template to record case details, observations, insights, and interpretation of the analysis.

Online Community Strategy Scorecard

This tool will help you outline your overall online community strategy.

This tool will help you estimate and evaluate the costs of your online community.

Use this template to help you track the tasks associated with your online community launch.

Online Community Governance Document

Use this template to help you govern your corporate online community.

Use this to identify and measure key metrics for your online community initiative.

Use this template to help you create reasonable guidelines for internal behavior by employees and contractors in relation to your online community.

A self-assessment to evaluate readiness to move forward with building an online community.

Use this template to create a guide for an upcoming online community build or update.

Online Community Business Case

This business case will help you determine the benefits on an online community for your organization in order to gain senior management support.

Use this matrix to obtain information about key vendors that can help you build your online community.

Use this matrix to compare potential solutions for building your online community.

Use this tool to help you design a Request for Proposal (RFP) for an Online Community System.

Use this tool to help you design a Request for Proposal (RFP) for Online Community Consulting Services.

A template to quickly document the role and responsibilities for this position.

Use this to document risks for your online community and develop risk mitigation plans to control them.

Use this tool to calculate results for your online community implementation.

Free

This eWorkshop provides a real life example of how your company can significantly increase brand loyalty and competitive advantage by building an online community.

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