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Customer Experience Management Methodology & Tool-Kit
8 years
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Customer Experience Management Methodology & Tool-Kit
We have partnered up with Diane Magers, a customer experience management
CJM Importance in 2015
9 years
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CJM Importance in 2015
Customer Journey Mapping has become my recent obesession and rightly so as we move into 2015 and I realize day after day how just how competitive t
5 Ways to Build a Great Business Reputation
11 years
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5 Ways to Build a Great Business Reputation
Bottom line: exceptional customer experiences make your reputation a good one.
4 Tips to Improve Customer Service
11 years
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4 Tips to Improve Customer Service
Many companies don’t give enough of their time and money to customer service, which I think is a huge mistake.