Community
Tool for Defining CRM Requirements
8 years
0
0
Tool for Defining CRM Requirements
We are working on building a great new tool for defining CRM requirements for sales, marketing, customer service and partner relations.
Customer Experience Management Tool-Kit
10 years
2
1
Customer Experience Management Tool-Kit
We are planning a new consulting methodology and tool-kit around Customer Experience Management.
Customer Journey Mapping
10 years
2
6
Customer Journey Mapping
WIth the development of our Customer Experience Management (CEM) methodology & tool-kit in development, a lot of our focus recently has been on