Customer Experience Management Tool-Kit

Jesse Hopps's picture
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Jesse Hopps
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  • Jul 19, 2013 12:11 PM
  • Completed
Jesse Hopps wrote:

We are planning a new consulting methodology and tool-kit around Customer Experience Management.  Should be complete end of July, early August. 

If you have any ideas about how this should be organized, or what resources to include, let us know!

Jesse

UPDATE: this Customer Engagement Methodology & Tool-Kit has been launched!

Customer Experience
Customer-Centricity
Voice of Customer
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Resource Reference 
Free
Customer Engagement Plan Playbook

Follow this simple, step-by-step, playbook to create an effective Customer Engagement plan that will help you to improve how customers engage with your company and to enable your organization with a customer-centric approach to drive revenue.

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2 Responses

Ahmad Heshmat's picture
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Ahmad Heshmat
Newbie
  • Oct 1, 2013 12:16 PM
Ahmad Heshmat wrote:

how can I help in this topic preparation? 

Submitted by Ahmad Heshmat on Tue, 2013-10-01 12:18
Jesse Hopps's picture
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Jesse Hopps
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  • Sep 28, 2014 7:09 AM
Jesse Hopps wrote:

@Ahmad, it would be great if you could review the methodology and tool-kit and provide your feedback.  You can email it to info@demandmetric.com

Thanks for your input!

Submitted by Jesse Hopps on Sun, 2014-09-28 07:48