Use this matrix to compare Voice of the Customer (VoC) solutions based on your requirements.
Voice of the Customer Vendor Evaluation
Resource Overview
Related Resources
Your Problem
You need to choose the right Voice of the Customer (VoC) platform for your organization and justify your decision.
Our Solution
We created the Voice of the Customer Vendor Evaluation to help you find the Voice of the Customer (VoC) vendor that best fits your organization. Use this Microsoft Excel matrix to compare VoC solutions based on your requirements. For each requirement, rank vendors based on their ability to deliver on your need (1-Does Not Support, 2-Meets Requirement, 3-Ideal Solution).
Key Benefits
- logical apples-to-apples comparison
- documents requirements & necessity
- provides visual report for results
- helps you negotiate with vendors
- save 10 hours on research & formatting
- focuses vendor demo presentations