Customer Engagement Project Plan

Resource Overview

Use this project plan to outline the key components of your Customer Engagement program to steer the direction of your project.

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Your Problem

You need to begin planning for your Customer Engagement program.  You also want to create a complete outline of the project to share with your project team and senior management to ensure full approval & support.

Our Solution

We created the Customer Engagement Project Plan to provide you with a standard outline for a Customer Engagement initiative. Utilize this 9-page Microsoft Word document to help you ensure full support & approval from senior management, steer the direction of your Customer Engagement program and communicate project details to your team.

Complete the following sections as fully as possible: Project Overview, Project Description, Key Success Factors, Risk Identification, Project Stakeholders, Communication Plan, Decision Rights and Approval.

Key Benefits

  • includes an example plan
  • outlines key areas to consider during planning
  • acts as a communication device
  • can be easily edited
  • provides a professional project plan document

 

Microsoft Word Document

Estimated Time Required: 2 Hours

Skills Required: Strategic Planning